After 2 months of unreliable internet, its now back to blazing fast!
Two months where I could not log into email properly. Two months where I could not download a 10mb file without failure 90% of the time.
An FCC complaint and 2 emails to the VP of customer care fixed that after about a week of waiting.
Now my internet is fast again So don't let the customer service guy "Cori" Tell you "I'm the last in the line", "I'm a tier 1 service tech, there is nothing else to be done".
MUAHAHAHAHAHA. Yeah whatever Back to downloading large files and visiting the internet regularly for me. Might even play an online game